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Last Updated: 21. Feb 2025

Your privacy matters to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.modernandheritagejewellers.co.uk, and purchase our products.

1. Information We Collect
We collect personal and non-personal information to provide and improve our services so that we can provide a better overall service for you:

• Personal Information: Name, email address, phone number, shipping and billing addresses, payment information, and purchase history.
• Non-Personal Information: Browser software, IP address, device information, and website usage data through cookies and similar technologies, to help us enhance your experience.

2. How We Use Your Information
We use the information we collect for the following purposes:

• To process and fulfil orders
• To communicate with you regarding your orders, enquiries, and promotional offers
• To improve our website, products, and ultimately customer service
• To prevent fraudulent transactions and ensure the security of our platform
• To comply with legal obligations

3. Sharing Your Information
We do not sell, rent, or trade your personal information, and are committed to that. However, we may share your information with:

• Service Providers: Third parties who assist in processing payments, shipping orders, and managing marketing campaigns.
• Legal Requirements: If required by law or to protect our rights, safety, or property, we will communicate with you, our customers, depending on the severity.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity as part of the new company.

4. Data Security
We will continually ensure we implement all appropriate technical and organisational measures (including requirements with GDPR) to protect your personal information from unauthorised access, use, or disclosure. 

5. Your Rights and Choices
You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving marketing communications
• Request data portability or restriction of processing

To exercise these rights, please contact us at admin@modernheritagejewellers.co.uk. 

6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Modern & Heritage Jewellers
Email: admin@modernheritagejewellers.co.uk 

Thank you for trusting Modern & Heritage Jewellers with your personal information. Please submit any feedback you have to the email address above.

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Cookie Policy

Last Updated: 21. Feb 2025

1. Introduction

At Modern & Heritage Jewellers ("Company," "we," "us," or "our"), we are committed to providing you, with a personalised and user-friendly online experience. This Cookie Policy explains how we use cookies and similar technologies on our website www.modernheritagejewellers.co.uk ("Website"). By using our Website, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or past actions. For more detailed information about how cookies work, you can visit All About Cookies.

3. How We Use Cookies

We use cookies to enhance your browsing experience and ultimately your shopping experience with us, by:

• Essential Cookies: These are necessary for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website or use a shopping cart.
• Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our Website. This helps us improve the way our Website works, for example, by ensuring that users find what they are looking for easily.
• Functionality Cookies: These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
• Targeting/Advertising Cookies: These cookies record your visit to our Website, the pages you have visited, and the links you have followed. We use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with trusted third parties for this purpose.

9. Data Storage and Processing

We prioritise the security and confidentiality of your personal information. In alignment with GDPR standards, we provide the following details:

• Data Controller: Modern & Heritage Jewellers is responsible for determining the purposes and means of processing your personal data.
• Storage Locations: Your data is securely stored on servers located within either UK, EEA, and/or Switzerland, ensuring adherence to local data protection regulations.
• Processing Purposes: We process your data to enhance your shopping experience, including personalising content, analysing website performance, and delivering relevant advertisements.
• Data Retention: We retain your information only as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.
• Third-Party Service Providers: We may engage reputable and trusted third-party companies to process data on our behalf. These partners are contractually obligated to protect your information and use it solely for the services they provide to us.
• International Data Transfers: If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

By providing this information, we aim to be transparent about our data storage and processing practices, ensuring your personal data is handled securely and in compliance with applicable data protection laws.

4. Third-Party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

5. Managing Cookies

You can manage your cookie preferences through your browser settings. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit All About Cookies.

6. Consent and Control

We will obtain your consent before placing cookies or similar technologies on your device, except where these are essential for the operation of our Website. You can withdraw your consent at any time by adjusting your browser settings or by contacting us at admin@modernheritagejewellers.co.uk.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. We will ensure the date is updated at the top to reflect when changes are made.

8. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

Modern & Heritage Jewellers
Email: admin@modernheritagejewellers.co.uk 

By using our Website without changing your browser settings, you consent to our use of cookies as described above.

We want to maintain transparency about our use of cookies with your visitors, including for targeted advertising purposes, and ensure the above aligns with GDPR requirements and industry best practices.